Shop setup and devices

Connect a weighing scale

Plug the scale into a computer. The till reads the weight off the pan.

Before you start

You need a weighing scale.

Steps5

  1. On a computer, open Kownt X in Chrome or Edge.
  2. Plug the scale's cable into the computer.
  3. Open Business. Tap Counter devices.
  4. Under Weighing scale, tap Connect scale.
  5. Put something on the pan. Check the weight matches.
The screen for "Connect a weighing scale", with what to tap outlined
What to tap is outlined

If it stops you

Waiting for a reading…: try the other choices on the same card.

On a phone, type the weight on the till instead.

Next

Still stuck?

In the app, tap ? on the screen you are on and ask in your own words. Or email support@kowntx.com. A person replies in writing. Never send your PIN, code or card number.